Hero® SA Refuse Bags “A Hero® in Every Home” Competition – Terms and Conditions

  1. Participation in the Hero SA Refuse Bags Competition (Competition), which is operated by Flexible Packages Convertors (Proprietary) Limited (Flexible Packages Convertors), is governed by these terms and conditions (T&C’s). You are encouraged to review these T&C’s before entering the Competition.
  2. By participating in the Competition, you agree to be bound by these T&C’s. A copy of the T&C’s is available at www.herosa.co.za.
  3. This competition opens on Wednesday the 1st of April 2019 at 20.00 hours. The competition will run till midnight on the 31st of April 2019 as stipulated on the Hero Facebook Page and website. Entries received after the cut off time for the draw will not be considered.
  4. Participants must have a valid identity document or passport on the dates of determination of the winners and prize redemption dates.
  5. Participants may not enter or receive a prize if they are directors, members, partners, employees, agents of or consultants of Flexible Packages Convertors, their subsidiaries, holding companies, divisions and/or associated companies or of the advertising or promotion agencies or any other person who directly or indirectly controls or is controlled by Flexible Packages Convertors, or their spouses, life partners, immediate family members or business partners.
  6. Entries must be submitted by the Participant themselves and not by a third party or any other legal entity on the Participant’s behalf.
  7. By entering this Competition, all Participants agree to be bound by these terms and conditions, which will be interpreted by Flexible Packages Convertors. The decision regarding any issue with the Competition will be in the sole discretion of Flexible Packages Convertors. This decision will be final and binding and no correspondence will be entered into.
  8. In order to enter, the participant is required to visit the URL as stated on the on the Hero® video. The Participant will be required to input their details and thereafter multiple entries can be submitted by means of sharing, liking and or commenting on the video on Instagram, Facebook, Twitter and YouTube. Additional entries can also be earned by following the Hero Instagram profile and by subscribing to the YouTube channel.
  9. Participants are required to have their own respective social media accounts.
  10. Participants are responsible for their own costs of connecting to the respective social media platforms and the internet. No responsibility is accepted for any entry that is not delivered, received or is delayed or damaged due to technical reasons or failure on the part of particular your service provider.
  11. The prize for the draw is limited to x1 box of Hero Gardener, Hero Heavy Duty and Hero Mega Saver refuse bags (a sum total of 3 boxes of Hero products). Prizes are non-transferable and non-redeemable as cash.
  12. Winners will be determined by means of a random draw using Vyper Software. Flexible Packages Convertors will make 3 attempts over 48 hours after the competition cut off time, in order to notify the winner for the draw. Thereafter, competition winners will have till the 30th of April 2019 to claim their prize.
  13. Participants must ensure that the post privacy settings on their respective social media accounts allow for the video to be shared with the public, in order to participate in the Competition.
  14. Prize winners may be requested to provide personal information details such as telephone numbers, identification numbers, email address and or physical address to the extent necessary to conduct the Competition and in the event for prizes to be delivered to prize winners. This information may be used for marketing purposes as deemed fit by Flexible Packages Convertors.
  15. Flexible Packages Convertors reserves the right to select an alternative winner in the event that they reasonably believe, in their sole discretion, that the winner is not eligible to win, has contravened any of these terms and conditions and/or the respective social media platform terms, acted fraudulently with regards to the Competition, has acted in a manner that is not in the spirit of the Competition, their conduct can be reasonably interpreted as scamming or circumventing the rules of the Competition or seen to be tarnishing the brand of Flexible Packages Convertors and or Hero. Flexible Packages Convertors also reserves the right to remove any comments, photos and/or videos and content uploaded should it be deemed unsuitable or inappropriate.
  16. Participants participate at their own risk and take responsibility for all comments under their Facebook account and information provided.
  17. All publicity and other materials will be the sole property of Flexible Packages Convertors
  18. By entering the Competition, you acknowledge that the Competition will be managed in accordance with the provisions of the Consumer Protection Act 36 of 2005 (CPA). You undertake to expeditiously do all things necessary to enable Flexible Packages Convertors to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the Prize to you. Should you refuse or be unable to comply with this requirement, you shall be deemed to have forfeited the Prize.
  19. Nothing in these T&C’s is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participants or Flexible Packages Convertors in terms of the CPA.